A Healthcare Delivery App That Benefits Nurses and Patients

In Mexico City and Bogotá, residents can order healthcare services—namely clinical lab tests for pregnancy, STIs and COVID-19 as well as vaccinations—through an app called Rappi, which directs a nurse to the user’s home to perform the required treatment. Tests are then taken to the lab and results are received within the next 24 hours. Born during the pandemic, the app offers direct business-to-consumer services …